You’ve heard the old saying, “People don't leave bad jobs. They leave bad bosses." It’s true, and more often than not, it’s because they don’t pay enough, but it has nothing to do with salary. Many bad bosses are bad because they don’t pay enough attention to currencies more compelling than money.
To the boss who says, “your pay is my thanks,” think again. A simple and sincere gesture of gratitude is one of the easiest ways to have the greatest impact on your organization. And a simple “thank you” is one of the best ways to keep your employees engaged and productive. Neuroscience explains what happens when someone acknowledges our efforts and thanks us for being a valued member of the community (e.g., dopamine, oxytocin, etc.). Scientific studies have shown that the neurotransmitters released during expressions of gratitude actually help the brain decrease stress and increase happiness and well-being.
Despite the fact that many leaders are reluctant to show their appreciation to an employee just for doing his job, there are documented benefits to both the individual and the organization. According to a wealth of research, gratitude in the workplace delivers:
- Increased productivity: Employees feel more motivated to go the extra mile when they feel that they are valued and that their work is appreciated.
- Greater well-being: Genuinely grateful people are less stressed with healthier immune systems and take fewer sick days;
- Greater mental strength: Genuinely grateful people are more resilient when faced with adversity and better able to solve problems and overcome obstacles;
- Contagious positivity: People who feel valued and appreciated are more positive and cooperative with others;
- Greater job satisfaction: Employees who feel appreciated take pride in their work and get satisfaction from contributing to the organization.
Everyone wants to know that what we do really matters. Two little words -- “thank you” -- goes a long way.
"People work for money but go the extra mile for recognition, praise and rewards." -Dale Carnegie
